Fulfilment software

Track your orders, stock and returns in Lyra WMS. We handle the warehouse work; you see what happens to your products.

A single point of contact Based in Weert

Lyra WMS dashboard with sample charts and sales channels.

From order to return

Select a section and see how Lyra WMS displays orders, stock and returns. These provided illustrations show the functions; we will discuss the configuration during the integration.

Lyra WMS · example functions Illustrations with sample data

Example of orders from Shopify and bol.com, with dispatch status and a sample Lyra reference — Sales channels and order status in Lyra WMS.

Consolidate orders from your sales channels

An order from your online shop or marketplace appears in the same overview. You can see the sales channel, the reference number and the dispatch status.

This allows you to track an order without having to open different sales channels. If you have any questions about the process, your dedicated account manager will be happy to help.

Example of picking and bulk locations in Lyra WMS, showing available, reserved and expected stock — Stock and warehouse locations in Lyra WMS.

Available, reserved and in transit

View how much stock is available for sale, what has already been reserved for orders and what is expected. Pick and bulk locations are listed separately in the overview.

The illustration shows how stock is displayed across locations. The locations and quantities shown are example data.

Example of a returns portal on a computer and a smartphone — The returns portal on computers and smartphones.

Report a return, even from your mobile phone

The returns portal provides your customer with a clear place to register a return. The example shows how it appears on a computer and a smartphone.

We will discuss the further processing with you: for example, checking a product, restocking it or setting it aside.

The images show examples of Lyra WMS. Figures and locations are illustrative. We will tailor the layout to your online shop.

Behind every order lies a work process

Example of dispatch rules in Lyra WMS based on weight, country and box type — Shipping rules based on weight, country and packaging.

Delivery options to suit your orders

A light parcel to the Netherlands may require a different dispatch method to a heavy parcel sent abroad. This example illustrates the rules regarding weight, destination and the box used.

Example of linked sales channels in Lyra WMS with stock location and a product on back order — Linked channels, stock locations and a backorder.

Sales channels and stock linked

In the channel overview, you can see which online shop or marketplace is connected and which stock location is being used. The product example also shows a backorder.

Example of a stock-in process in Lyra WMS showing product quantities, storage locations and tasks for counting and labelling — Stock-in with product quantities, locations and tasks.

Also an overview of incoming stock

A stock-in begins with the products and quantities you supply. The example shows storage locations and tasks, such as counting and labelling, so that the receiving process is also clear.

Example of product information in Lyra WMS showing stock levels, warehouse locations, dimensions and customs details — Product information, dimensions and customs details.

The product data behind a successful dispatch

Stock levels, warehouse locations and product dimensions are grouped together. In this example, you can also see customs details: information that may be relevant for international shipments.

Example of order insights in Lyra WMS showing sales figures and a graph of orders and dispatches — Sample graph showing orders and dispatches.

A snapshot of your online shop’s activity

Order insights reveal patterns in orders and shipments. The graph and sales figures in this illustration show the data; these are example figures.

Your order from online shop to warehouse

We link your sales channels to Lyra WMS. Incoming orders are linked to your stock and processed in the warehouse. You can track your logistics via the customer portal.

Your online shop & marketplacesOrders and product details

Lyra WMSOrder status · stock · dispatch

The Titan warehouseReceive · pick · pack · dispatch

Schematic representation of the process.

You can follow this

Orders

Check the status of your orders, even if you sell through multiple channels.

Stock

See which products are available and which stock movements have been processed.

Dispatch

Please follow the dispatch instructions for your orders. We will agree on carriers and destinations in advance.

Returns

We receive and check returns in accordance with your arrangements. The processing is synchronised with your stock levels.

Connecting your platform

Titan works with platforms such as Shopify, WooCommerce, Magento, Lightspeed, bol.com and Amazon. We’ll check the options available for your situation. Please also let us know if you use bundles, multiple shops or special stock rules.

Test the integration first

Discuss your approach
We will review your platform, product details and returns and dispatch arrangements.
Set up & test
We will align product codes and settings and test the order flow before launch.
Access & explanation
You will be given access to the client portal and an explanation of the process. Please contact the Titan team if you have any questions.